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We are aware that users may be experiencing intermittent service interruptions or are currently unable to access our Retail Online, Business Online and Bill Pay services. FISERV continues to research this event and we will provide updates as additional information becomes available to us. If you are need of assistance please contact one of our branch locations. We apologize for the inconvenience.

FISERV recommends that users clear cache and cookies or access the browser in InPrivate Browsing mode prior to signing on.

• To access using an Incognito Browser in Chrome, click the Customize Chrome (three dots icon) in the top right of the screen, select New Incognito window. Or users can press CTRL+Shift+N to initiate the Incognito Browser Window.
• To access using an InPrivate Browsing window in Internet Explorer, click the Tools (gear icon) in the top right of the screen, select Safety and InPrivate Browsing. Or, users can press CTRL+Shift+P to initiate the InPrivate Browser Window.
• To access using an InPrivate Browsing window in Edge, click the Settings and More (three dots icon) in the top right of the screen, select New InPrivate Window. Or, users can press CTRL+Shift+P to initiate the InPrivate Browser Window.
• To access using a Private Browsing window in Firefox, click the Open Menu (three lines icon) in the top right of the screen, select New Private Window. Or, users can press CTRL+Shift+P to initiate Private Browsing.